Privacy Policy

Effective date: March 1st, 2025

Alfanous ("we", "us", or "our") operates the https://www.alfanous.ai website and the Alfanous mobile application (together, the "Service"). This Privacy Policy explains how we collect, use, and protect information about you when you use the Service.

1. Information We Collect

a) Information You Provide

We only collect personal data that is strictly necessary for login functionality (e.g. username and password). We do not require you to provide any additional personal information to use the core features of the Service.

b) Automatically Collected Information

When you use the Service, we may automatically collect certain technical information, including:

  • Browser type and version
  • Operating system
  • Referring URLs
  • IP address (anonymised where possible)
  • Pages visited and time spent on the Service

This information is used solely to improve the Service and understand how users interact with it.

c) Failed Search Queries

We only record search queries when they fail (i.e. return no results or produce an error). This data is used exclusively to identify and fix issues in the search engine and improve the Service. Successful queries are not stored.

2. How We Use Your Information

We use the information collected to:

  • Provide and maintain the Service
  • Improve the search experience and features
  • Analyse usage patterns to fix bugs and optimise performance
  • Respond to your enquiries or feedback
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Cookies

Alfanous uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

  • Session cookies – to keep you logged in during a browsing session.
  • Preference cookies – to remember your language and display settings.
  • Analytics cookies – to understand how visitors interact with the Service (e.g., Google Analytics).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly if cookies are disabled.

4. Third-Party Services

The Service may use third-party tools and services that have their own privacy practices, including:

  • Google Analytics – for anonymous usage statistics. See Google's Privacy Policy.
  • Google Play Store – if you download the Android app, Google's terms and privacy policy also apply.
  • Sentry – for error tracking and diagnostics (no personally identifiable data is intentionally captured).

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.

5. Data Retention

Only failed search query logs may be retained for up to 12 months for the purpose of improving search quality. Successful queries are not stored. Anonymised aggregate statistics may be retained indefinitely. We will delete your personal data upon request (see Contact section below).

6. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Alfanous is a Quranic search engine, that can find any word or aya in the Holy Quran